Charmzone is a pioneer of Korean skincare, founded on pharmaceutical research and trusted for decades. With a legacy rooted in science and care, we create thoughtfully formulated skincare designed to support healthy, resilient skin over time.
Shipping policy
Last updated: January 20, 2026
This Shipping Policy applies to orders placed on the official Charmzone online store.
1) Shipping Rates (U.S. Domestic)
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Free Shipping on all U.S. orders $50+.
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The $50 threshold is based on item subtotal only and is not affected by taxes, discounts, promo codes, or store credits.
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$6.50 Flat Rate Shipping on U.S. orders under $50.
2) Carriers
We ship using UPS, USPS, and FedEx, depending on your location and the fastest/most reliable option for your delivery.
3) Estimated Delivery Time
Most U.S. domestic orders arrive within 1–5 business days after shipment, depending on destination and carrier performance.
Business days exclude weekends and holidays.
4) Address Requirements (Please Read)
To avoid delays, please enter a complete and accurate delivery address, including:
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Street number and street name
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Apartment / suite / unit number (if applicable)
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City, state, and ZIP code
If an address is incomplete or incorrect, delivery may be delayed or returned. Charmzone is not responsible for delivery issues caused by inaccurate or missing address details.
5) Undeliverable or Returned Packages
If a package is returned to us due to an incomplete/incorrect address or a failed delivery, we can assist with reshipment. If you prefer a refund instead, return shipping and handling costs may be deducted from the refund.
6) Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information (when available).
Contact
Questions about shipping?
Email us at info@charmzoneglobal.com